1.All returns must be pre-approved by our NY Showroom within 5 days or receipt of merchandise. Please call 212-594-2626 or e-mail: firstname.lastname@example.org.
2.Please note that returned hats, shoes and purses must not be worn nor used, must have the original hangtags still attached and must have original packaging. This is in accordance to health code policies.
3. For all retail sales, there is a $25 restocking fee per hat.
4. Customers are responsible for transport costs for returns unless merchandise is damaged or a wrong style was received.